Responsable Équipe

RALPH LAUREN 23 rue de vienne 75008 PARIS
www.ralphlauren.com
Pays :
France
Région :
Provence Alpes Côte d'Azur
Département :
Bouches-du-Rhône
Ville :
MIRAMAS
Catégorie :
Vente au détail
Type de contrat :
CDI
Type d'emploi :
Plein temps
Votre expérience :
2 à 5 ans
Date début :
Mars 2017
Langue :
Anglais(Bon niveau)

Description de l'entreprise

Ralph Lauren - Société internationale de prêt à porter de luxe compte aujourd’hui 57 boutiques en Europe.

De nouveaux projets vont voir le jour prochainement: c’est donc le meilleur moment pour rejoindre nos équipes.

Description du poste

POSITION SUMMARY
•Embrace & demonstrate the Ralph Lauren brand philosophy & EMEA values
•Direct store performance & profitability with a customer first culture
•Communicate & implement the retail strategy & initiatives to support the RL business vision
•Motivate, lead & develop the store team to deliver RL Experience to an exceptional level
•Deliver the highest standards of Brand Presentation execution & Operational efficiencies

POSITION SCOPE
•Deliver sales & profitability through key metrics: Sales, Conversion & Unit per transaction
•Deploy resource to match skill/experience & customer requirements
•Adopt tools & processes to improve employee efficiency & increase productivity
•Manage & maintain a safe working environment for customers & employees
•Maintain compliance of all company policy & procedures including Health & Safety
•Manage and inspire the team to deliver results by providing the RL Experience
•Manage regular talent assessments & provide regular constructive feedback
•Manage teams adherence to the brand dress & grooming standards to ensure representation as Brand Ambassadors
•Create a customer first culture within all store activities
•Optimize opportunities to increase sales, customer data capture & increase customer loyalty
•Build brand understanding coaching team with visual mechanizing skills
•Ensure 100% retail standards are consistently maintained
•Demonstrate a good understanding of product seasonality, Concepts, key volume lines to support the commercial actions & drive sales

Profil recherché

  • Solid relevant experience in a closely related role
  • Strong business acumen
  • Customer Experience focus
  • Very well organised with a structured approach
  • Strong communication, analytical and managerial skills
  • Communication skill: Fluent in French and good English

Contact

RALPH LAUREN DRH