×
News
Les dernières news
Supima Design Lab: Charles de Vilmorin, des talents américains et la relève de Hyères
Esprit se sépare de Mark Daley, son directeur général
Le moral des ménages se dégrade en octobre, craintes sur l'inflation
Valentine Gauthier se fait une place dans les grands magasins du boulevard Haussmann
Besson Chaussures ouvre son premier magasin à l’international
Valentino se convertit au vintage
Aeffe confirme la prise de contrôle directe de toutes les activités de Moschino
Fermeture du site H&M au Bourget: un délégué syndical tente de s'immoler par le feu pendant des négociations
Hugo Boss nomme Judith Sun au poste de directrice générale pour la Grande Chine
Decathlon ferme boutique à Lyon Confluence
Woolrich étend sa présence en Europe et s'implante en Chine
Desigual lance son propre accélérateur de start-up
Jean Paul Gaultier revampe son site et l'ouvre à l'occasion et à la location
Supreme voit son modèle malmené par les problèmes de production et de transport
Puma relève ses prévisions malgré les tensions sur l'approvisionnement
SMCP se rapproche de ses ventes d'avant-crise, tiré par les Etats-Unis et l'Asie
Alphabet bat les attentes avec à nouveau un bénéfice trimestriel record
Ikea rachète l'ancien magasin Topshop dans le centre de Londres pour 378 millions de livres sterling
H&M s'engage pour le bien-être animal avec une collection approuvée par PETA
Ganni veut remplacer le cuir par des alternatives végétales
Le Siec et la Paris Retail Week ensemble à la porte de Versailles en 2022
Interparfums: des ventes toujours dynamisées par la reprise américaine au troisième trimestre
Partager
Taille du texte
aA+ aA-
Imprimer
Cliquer ici pour imprimer

Retail Projects & Operations Coordinator

Pays : France France

Région : Ile de France

Département : Paris

Ville : PARIS

Catégorie : Commerce

Type de contrat : CDI

Type d'emploi : Plein temps

Expériences : 2 à 5 ans

Date début : 01/11/2021

Présentation d'entreprise

Our Business and our Values:
Christian Louboutin, created in 1991 in Paris, is a global luxury brand leader when it comes to shoes for women and men and leather goods. Christian Louboutin is also renowned for its iconic red sole, imagined by Mr. Christian Louboutin himself, a year after the creation of the brand. The brand has more than 160 Boutiques in 38 countries featuring the signature shoes such as the iconic pumps, sneakers and loafers alongside the seasonal collections for women, men and accessories. Christian Louboutin imagines collections through a large spectrum of inspirations emanating from his love of Paris, his travels, and his passion for art and craftmanship. 2014 welcomed the launch of Christian Louboutin Beauté with the iconic Rouge Louboutin nail and lip colour.

Our people are at the heart of our brand.
We celebrate individuality and allow the freedom to have responsibility, autonomy and creativity within your role. Our colleagues have in common the passion and dedication to our Brand, and its continued success.

We live by our values:
We are down to earth – we stand with authenticity, integrity and respect. We have passion – we drive our business with agility, commitment and care. We have happiness in all that we do – we collaborate with positivity, open-mindedness and fun. We work with inspiration – we envision the future with confidence, creativity and freedom.”

The Maison Christian Louboutin is an equal opportunity employer. We are committed to recruitment practices that do not discriminate against any job applicant because of their race, color, gender, age, nationality, culture(s), religion, sex, physical or mental disability, or age. We believe that a culture of diversity and individuality fosters our core values we listed above.So, if you also share this mindset and these values and you dream of coloring your soles red as part of the Louboutin adventure, please join us!

Description du poste

Overview and purpose of the role
As a Retail Projects & Operations Coordinator at Christian Louboutin, a part of your role is to deploy projects delivered by Corporate Business Services into stores, animate and engage team members, following up the impact, working on reports to evaluate the return on investment. You will contribute to the creation, the nurturing and the evolution of the Clienteling Strategy for the region Southern Europe. The Retail Projects & Operations Coordinator will be in charge of providing reports to the Retail Operations Team and the Retail Services Department. The Retail P&O Coordinator will also be in charge of assisting the Retail Ops Manager in the structuring and implementation of all Retail Operations. Through this role you will have the opportunity to understand the various activities characterizing the Retail Department and the functioning of the Boutiques.
 
Key responsibilities of the role
Retail projects coordination:
  • Clienteling tool (BSPK):
    • Coordination of assets and user accounts with IT
    • Communication strategy implementation and roll out
    • On site visits to animate the tool, train and keep the team members engaged
    • Follow up and analysis of the KPI’s
  • E-learning platform:
    • Create the content and quizzes with the business divisions guidelines
    • Roll out the trainings following the collections
    • Follow up and analysis of the results
  • Strategy and plan of action to put in place levers of growth
  • Omnichannel implementation
  • Y2 software referent
 
Retail Operations:
  • Maintenance coordination
  • Management of the budget and the invoices
  • Sample sale operational support prior and during the sale
  • Boutique openings implementation and coordination
  • Pop-up organisation and support
  • Marketing tools strategy and order
 
This is a non-exhaustive list.

Profil recherché

Skills and requirements
Technical skills:
  • First significant experience (2 to 3 years) in Clienteling in the luxury industry
  • Experience in boutique is preferred
  • Bac+5 minimum
  • Strong customer focus
  • Proficient in Microsoft Office (Word, Excel, PowerPoint)
  • Full professional skills in English (written and spoken)
  • Knowledge of Y2 and/or BSPK is a plus
Soft skills:
  • Rigour and organisation with a strong service orientation are key qualifications for this role
  • Excellent attention to details
  • Solution-oriented: able to meet the demands with high energy levels and a determination
  • Honesty and transparency
  • Comfortable with change and willing to adapt as required to the needs of the business
  • Able to work both in team and independently, proactive, and dynamic
  • Punctual and reliable, able to perform tasks within the required timeframes
  • Strong communication and interpersonal skills
Partager
Imprimer
Cliquer ici pour imprimer

Ce site est réservé aux professionnels de la mode, du luxe et de la beauté.

×

connexion

inscription

Inscription

connexion

inscription

Pour permettre au recruteur de vous contacter rapidement, veuillez lui indiquer vos coordonnées ci-dessous.

Postuler

Attention !
Vos fichiers doivent avoir une taille inférieure à 1 Mo

< Retour

Postuler

< Retour

Votre candidature pour le poste Retail Projects & Operations Coordinator a bien été envoyée.