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Store Director (Fixed-Term Contract) f/h

Pays : Royaume-Uni

Département : Grand Londres

Ville : LONDRES

Catégorie : Vente au détail

Type de contrat : CDD

Type d'emploi : Plein temps

Expériences : 2 à 5 ans

Présentation d'entreprise

Established for over 30 years, this luxurious French fashion house has been dressing children with an understated, traditional yet modern, artistic and fashionable savoir-faire, always with a modern direction.

With excellent quality and creativity, elegance and humour and a unique expertise in the world of luxury goods, we produce prestigious products which are dreamt about and shared the world over.




The Store Director is responsible for a team of committed sales associates located in one of London’s most prestigious department stores. As a Luxury Expert with proven experience of leading sales teams, you will guarantee the efficiency and effectiveness at floor level in terms of Clientelling, People Management, Driving your Business forward through KPIs and with P&L Analysis.

Description du poste

Sales and Profitability

- Ensure the achievement of business goals and strategic projects, monitoring monthly spend vs budgets, taking action where necessary
- Full evaluation of KPIs to drive efficiency & profitability, taking action where necessary
- Establish and implement Action Plans to develop sales for each product category and achieve sell-through targets

Customer Management

- Have a solid network of clients to bring to the business
- Establish and implement Action Plans to develop sales for each client segment

- Ensure the implementation and development of CRM initiatives to develop a clientele network for the store

- Propose actions to HQ to improve aspects of client relationship management
- Experience of hosting in-store events advantageous

People Management

- Manage store staff with the support of Local HR (Recruitment, Coaching, Training)
- Review development of team members, performance managing where necessary
- Instil an atmosphere of motivation, sense of belonging and wider business involvement

Store Image Management

- Ensure correct interpretation and implementation of visual guidelines, keeping store employees up to date about visual issues, and ensuring that best sellers products are displayed, through a close cooperation with the Visual Display Team
- Report to HQ, and manage any small maintenance projects within your store
- An eye for detail and fresh vision is required to maintain perfect standards daily

Store Operation Management

- Ensure an economical and operational effective management of the store, in compliance with internal policies and procedures
- Ensure deadlines are consistently met and information is communicated to HQ
- Full responsibility for stock management- including achieving sell-through targets, and maintaining accurate inventory levels

Profil recherché

WHO WE NEED

You are driven for success and lead your team towards ever-improving results. You plan ahead to meet any challenge head on with a logical strategy. You are experienced in managing priorities, continuously reviewing efficiency in everything you do, while focusing on your team’s growth. You have strong self-leadership, organizational and social skills, as well as tactical thinking and a creative mind. You have +2yrs experience within a luxury department store, establishing and maintaining excellent relationships with floor and department managers and with the Personal Shopping departments to maximise opportunities.

TIMING: Maternity Cover Manager (Temporary FTC- 9 months)
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